Frequently Asked Questions
Every year, we pick a new charity to partner with to make sure we are having a global impact. We are currently donating 20% of our proceeds to The International Association for Suicide Prevention.
We have shipping warehouses in North America and Europe to ensure fast shipping to our supporters. Orders to the US and CA vary from 6–8 days, and orders to the UK, AU, and NZ take around 10 days. Please allow 3 days for order processing.
We offer 30-day refunds and returns, no matter the reason. If there are any issues with your product, we will ship a replacement on the same day!
We’re based in the US, but we support causes around the world. We believe our world is already divided enough, and we should all be working together.
★★★★★
Based on 855 reviews
Sharon Hall
Verified
03/20/2025
★★★★★
Very pleased
Arrived safely and on time. As described. Highly recommend.
Wendy Jackson
Verified
03/20/2025
★★★★★
Smile
Lovely little bag, well made with love.
Martin Keeley
Verified
03/20/2025
★★★★★
Stunning
A beautiful everyday bag. The color is vibrant and draws attention, sparking conversations whenever I'm out and about. Excellent quality.
Catherine Dalton
Verified
03/19/2025
★★★★★
Love the bag, it’s beautifully made.
I love the bag; the fabric is so nice. Also, love the jumper I got—it’s so cozy. Thank you!
Lara Thompson
Verified
03/20/2025
★★★★★
Happy bag
Great little bag!
Karen Reese Roberts
Verified
03/19/2025
★★★★★
Crossbody bag
Got one for myself and my mother. Lovely bags, just the right size. So handy for our holidays—received lots of compliments too!
Leanne Gittins
Verified
03/19/2025
★★★★★
Such an important reminder to us all!
Love that people notice what I wear and ask about it. It’s so important to spread this message ❤️
Leslie Cowarts
Verified
03/13/2025
★★★★★
Great bag
I love this bag. Excellent quality and well made.
Kathy Flood
Verified
03/12/2025
★★★★★
Lovely bag
I accidentally rated this 1 star before, but it’s definitely 5 stars! Makes me and everyone smile when I take it out. Really well made and roomy. The extra strap is great for using it as a crossbody bag. Love it! ❤️